Support
Need help with LocaLoyal? We're a small team and read every message. Reach us anytime at hello@localoyal.com.
For Shopkeepers
Help for store owners and staff using LocaLoyal: Shelf Scanner.
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How do I add my store?
Download LocaLoyal: Shelf Scanner from the App Store, sign up with email or Apple/Google, then tap Set up store and search for your business by name or address. We use Google Places to auto-fill your store info.
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What if my store isn't found in search?
If Google Places doesn't have your business, you can enter the details manually. We'll match it to other listings later.
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How do I change my store's hours or address?
For now, email hello@localoyal.com with the change. We'll have an in-app store editor in a future update.
For Shoppers
The LocaLoyal app for shoppers is coming soon. We'll add shopper FAQs here once it launches. In the meantime, sign up for updates at hello@localoyal.com.
Contact
Email us at hello@localoyal.com for anything else — bugs, feature requests, partnership questions, or just to say hi.